FAQ

Who founded Caterpillar Ejuice?

Jonathan “Willie” Horn, a former Chemical Engineering student, combined his scientific background with a finely-honed palette to develop and produce this high-quality product.

Where is Caterpillar Ejuice based?

Caterpillar Ejuice is based in Fullerton, CA, right in the heart of the Orange County vaping movement that is now spreading rapidly throughout the United States.

How long have you been in business?

The first bottle of Caterpillar Ejuice was sold at Vapors Labs Garden Grove in August of 2012.

What flavors do you carry?

We carry a tantalizing range of flavors that you can explore just by clicking on the ‘Products’ section of your menu bar.

What size bottles do you sell?

We offer an 15ml and 30ml bottle.

What is the ratio of PG/VG in Caterpillar Ejuice?

Caterpillar Ejuice offers the highest vegetable glycerin content that we possibly can while still maintaining an excellent flavor experience. We do not add propylene glycol, although PG is present in most flavoring and sweetener we use to manufacture E-liquid. It is nearly impossible to produce a truly 100% VG juice. Thus, the total VG/PG mix is about 85/15 mix, however this varies depending on how a particular flavor was designed.

Do you sell wholesale?

Yes we do! Click here to check out our wholesale information page!

What is your pricing?

Retail price points vary by store and region. For wholesale pricing, please contact us at wholesale@caterpillarejuice.com.

How do I receive samples?

Please see the FAQ question, “How do I open a new wholesale account?”

How do I open a new wholesale account?

It’s as easy as 1, 2…

Step 1. Email us at Wholesale@caterpillarEjuice.com with an inquiry and attached copy of your resellers permit. If you need samples, please include that in your inquiry along with a mailing address.

We will in turn respond with a confirmation email that includes an informational brochure, a price sheet/flavor index, and an automated order form.

Step 2. Send a copy of your filled out version of your order form to CEjuiceorders@gmail.com.

Step 3. That’s it! There is no Step 3. We will get to work filling your order immediately.

Payment options, complementary marketing materials, and delivery arrangements will be made on individual terms.

What are your most popular flavors?

Although our entire line has met with great positive feedback in the vaping community, we do have a few flavors that tend to shine above the rest. For the menthol enthusiast, Cheshire is a must-try. Its enticing infusion of strawberry mojito has sent Cheshire to the top of everyone’s wish list.

And if menthol doesn’t particularly tickle your fancy, we recommend our Wondergrahams. This flavor tastes like a cinnamon teddy graham and has been very successful in all of our retail locations. Lastly, our most enticing flavor, Mad H, will leave you intrigued by its flavors.  Many customers recommend it as the ideal all-day vape.

How can I place an order?

Caterpillar Ejuice is available throughout the U. S. in wide range of vape shops. To find a retailer near you, please click on our store locator tab. Online orders can be placed through Caterpillarejuice.com Check out our Instagram and Facebook pages for more information.

How long will it take to receive my order?

Wholesale orders ship in 3-5 business days.

What payment methods do you accept?

We accept all major credit cards. Cash payments are permissible during in-person transactions.

Do you accept returns?

Unfortunately, we cannot accept returns in order to ensure quality control of our ejuice and to be certain products are tamper-free.  If you feel that you have received a product that is not up to the high standards of Caterpillar Ejuice, please contact us immediately and we will remedy your problem.

Please make sure to always store your ejuice in a dark, cool place as sunlight and heat can modify the ejuice’s quality.  Also if your ejuice has been stored in cold temperature be sure to allow it to sit at room temperature for at least 24 hours before use to maximize the flavor.

Will you be developing new flavors?

We are always striving to create new and exciting flavors to introduce into our line. We handcraft our flavors to be unique, unlike anything on the market today.  We only release a new flavor when we can say that it measures up to our high standards.  We are always exploring new ideas but as our motto goes “Only a Few Will Find the Way”.

FAQ didn’t answer your question? 

Here are several ways to contact us! 

  • Send us an email

  • Give us a call

You can call our office during business hours

Monday-Friday 9am to 5pm

Our office number is 714-519-3806

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